Introduction

Welcome to Aryan Multispeciality Hospital. By using our services, website, or visiting our hospital, you agree to follow these Terms of Service. These terms explain the rules for using our medical services, website, and facilities.

Services We Provide

Aryan Multispeciality Hospital offers a range of healthcare services, including:

  • Emergency Care (Available 24×7)
  • General Check-ups & Consultations
  • Maternity & Baby Care
  • Surgeries & Operations
  • Heart & Cardiac Care
  • Diabetes & Hypertension Treatment
  • Child & Pediatric Care
  • Orthopedic & Bone Care
  • Skin & Dermatology Services
  • Mental Health & Counseling
  • And many Others….!
  • We ensure the best possible treatment, but medical outcomes are not guaranteed as they depend on various factors like health conditions, medical history, and patient response to treatment.

Patient Responsibilities

Patients and visitors must follow these rules while using our services:

  • Provide accurate personal and medical details during registration.
  • Follow the doctor’s advice and prescribed treatments for better results.
  • Respect hospital staff, doctors, and other patients.
  • Maintain hospital hygiene and safety rules.
  • Do not misuse hospital property, equipment, or facilities.
  • Make payments for medical services on time as per hospital policies.

Appointment & Cancellation Policy

  • Appointments can be booked online, via phone, or at the hospital reception.
  • Patients must arrive on time for appointments. Late arrivals may have to reschedule.
  • Cancellations should be informed in advance to allow other patients to book slots.
  • Emergency cases will be given priority over scheduled appointments.

Payment & Refund Policy

  • Payments can be made via cash, card, UPI, or online transfers.
  • Refunds are not applicable once a medical consultation, treatment, or procedure is completed.
  • In case of billing errors or cancellations before treatment, refunds (if eligible) will be processed within 7-10 working days.

Medical Records & Confidentiality

  • All patient records are kept confidential and accessed only by authorized doctors and hospital staff.
  • Patients can request a copy of their medical records with valid ID proof.
  • We do not share your personal or medical information with any third party unless required by law or for treatment purposes.

Use of Hospital Facilities

  • Hospital facilities (like waiting areas, restrooms, and parking) are available for patients and visitors.
  • Patients must follow hospital rules and respect other visitors.
  • Any damage to hospital property may lead to penalties or legal action.

Emergency Cases & Priority Treatment

  • Emergency cases are always treated first, regardless of appointment schedules.
  • In case of an emergency, the hospital may take immediate action without prior consent if the patient is unconscious or unable to decide.

Website & Online Services

  • Our website provides general health information, appointment booking, and hospital details.
  • Patients should not rely on online information for self-treatment and must consult a doctor.
  • The hospital is not responsible for any incorrect use of website information.

Visitors & Attendant Policy

  • Visitors are allowed only during visiting hours to ensure patient rest.
  • Only one attendant is allowed for admitted patients, except in special cases.
  • Visitors must maintain silence, hygiene, and follow safety rules inside the hospital.

Limitation of Liability

  • Aryan Multispeciality Hospital and its staff are not responsible for any medical complications arising due to non-compliance with doctor’s advice.
  • We are also not liable for delays in treatment due to unforeseen circumstances like natural disasters, technical failures, or medical emergencies.

Changes to Terms of Service

  • Aryan Multispeciality Hospital may update these terms from time to time. Any changes will be posted on our website.
  • By continuing to use our services, you accept the updated terms.

Contact Information

If you have any questions regarding our Terms of Service, you can contact us:

📍 Address: Doctors Colony, Rajeev Nagar, Pakri More, Siwan, Bihar 841226
📞 Phone: +91 9155741706
📧 Email: siwanaryanhospital@gmail.com

By using Aryan Multispeciality Hospital’s services, you agree to these terms. We are committed to providing you with the best healthcare!